KYC and AML Policy

1win applies comprehensive KYC and AML procedures to verify the identity of each account holder, detect and prevent fraudulent activity, and reduce exposure to financial crimes across all transactions processed on the platform. These measures serve as the foundation of a compliant and secure operating environment.

The policy ensures the following guarantees:

• Enforcement of fair play standards across all gaming and betting activities;
• Prevention of criminal exploitation of the platform for illicit financial purposes;
• Verification that all funds deposited or withdrawn originate from legitimate sources;
• Protection of user accounts from unauthorised access and identity misuse;
• Full alignment with applicable anti-money laundering and counter-terrorism financing obligations.

All new users registering with 1win are required to complete mandatory identity verification as part of the platform’s commitment to regulatory requirements and user safety. The following categories of documents may be requested during the ID verification process:

Proof of Identity:

• Government-issued photo identification (passport, national ID card, or driver’s licence);
• A clear, unobstructed photograph or scan of the submitted document.

Proof of Address:

• A recent utility bill, bank statement, or official government correspondence;
• Documents must be dated within the last three months and display the account holder’s full name and residential address.

Payment Method Confirmation:

• A copy or screenshot of the payment method used (e.g., bank card, e-wallet account);
• Supporting documentation confirming ownership of the payment instrument in the user’s name.

1win reserves the right to request additional or enhanced document submission at any point during a user’s activity on the platform, particularly when account behaviour raises security or compliance concerns. The following operational triggers may initiate an enhanced verification process:

• Unusual account activity inconsistent with a user’s established transaction history;
• Deposit or withdrawal volumes exceeding defined internal thresholds within a specified period;
• Indicators of potential identity fraud, including mismatched personal data or inconsistent document submissions;
• Attempts to access the account from multiple unrecognised devices or geographic locations;
• Transactions flagged by automated suspicious activity detection systems as requiring further review.

1win implements a structured range of security measures to actively reduce the risks of money laundering, financial crime, and any form of unauthorised activity conducted through the platform. The following controls are maintained as part of the AML framework:

• Continuous transaction monitoring across all deposits, withdrawals, and in-platform transfers;
• Automated suspicious activity detection systems that flag irregular financial behaviour in real time;
• Mandatory enhanced verification for large asset transfers or high-volume account activity;
• Ongoing screening of users against international sanctions lists and politically exposed person (PEP) databases;
• Direct reporting of confirmed or suspected money laundering activity to competent regulatory bodies;
• Retention of transaction records and user data in accordance with applicable data protection and AML legislation;
• Regular internal audits and staff training to maintain compliance with evolving regulatory requirements.

1win enforces strict operational restrictions on all registered users under the terms of its KYC and AML policy, and any confirmed breach of these restrictions will result in immediate account suspension or permanent termination. All funds associated with a violating account may be frozen pending investigation, and the matter may be referred to the relevant law enforcement or regulatory authorities. Users are required to review and comply with these restrictions at all times.

The following activities are strictly prohibited:

• Creating or operating multiple accounts on the platform under the same or different identities;
• Submitting falsified, altered, or otherwise fraudulent documentation during any verification process;
• Conducting or attempting to conduct money laundering through deposits, bets, or withdrawals;
• Exploiting identified or suspected system vulnerabilities for financial gain or to circumvent security controls;
• Sharing account credentials or granting third-party access to a registered account;
• Depositing or withdrawing funds using payment methods not registered in the account holder’s name;
• Engaging in any form of collusion, bonus abuse, or coordinated fraudulent activity on the platform.

Violations of the 1win user agreement and operational rules carry significant consequences, applied in proportion to the severity and nature of the breach identified. All enforcement decisions are made in accordance with applicable regulatory requirements and internal compliance procedures. Users found to have engaged in prohibited activities forfeit any rights to pending balances, bonuses, or active bets at the time of enforcement. 1win retains full authority to act unilaterally in cases where a clear breach of its AML or KYC policy is established.

Enforcement measures that may be applied include: immediate account suspension, permanent account termination, forfeiture of account balances and pending withdrawals, cancellation of all active bonuses and promotional credits, reporting of the account holder’s details to law enforcement agencies, submission of mandatory disclosures to relevant financial intelligence units, and placement of the user on internal and shared industry fraud registers.

Every registered user on the 1win platform is obligated to provide accurate, complete, and current personal data at the time of registration and to keep that information updated throughout the lifecycle of their account. Users must complete all verification procedures promptly upon request, ensuring that all submitted documentation is genuine and corresponds to their true identity. Full cooperation with any document request issued by the platform’s compliance team is a mandatory condition of continued access to all services, including deposits, withdrawals, and participation in gaming or betting activities. In the event that a user identifies or suspects any suspicious activity on their account, they are required to report it to the platform’s support team without delay. Failure to fulfil these responsibilities may result in restricted account access or the initiation of a formal compliance review.

1win maintains a firm commitment to fair play and transparency across all aspects of its platform operations, ensuring that every registered user benefits from a secure, unbiased, and accountable gaming environment. These principles are embedded in the platform’s technical infrastructure, compliance procedures, and day-to-day operational standards, reinforcing trust between the platform and its user base.

Key fair play and transparency principles include:

• Use of certified Random Number Generator (RNG) technology to ensure unbiased and verifiable game outcomes;
• Clear and accessible bonus terms and conditions, including wagering requirements and eligibility criteria, published without ambiguity;
• Continuous anti-fraud monitoring to detect and prevent manipulation of game results or account activity;
• Independent auditing of platform operations and game fairness by authorised third-party testing agencies;
• Transparent reporting obligations upheld in full compliance with applicable regulatory frameworks;
• Prompt and accurate communication with users regarding account status, verification outcomes, and any restrictions applied;
• Responsible gaming tools provided to users, enabling self-exclusion, deposit limits, and activity monitoring as part of broader user safety commitments.